At Virtual Radiologic (vRad) you make a difference.  Your skills, energy, and passion for results drive us to achieve strategic growth objectives and deliver quality patient care across the United States.

Virtual Radiologic is a national radiology practice and leader in the development of radiologist workflow technology. The dedication of vRad team members enables us to sustain our unique market-leading position and to provide the best quality and service to our customers and the patients we jointly serve.  vRad team members exhibit energy and a passion for service excellence in our casually professional and collaborative work environment. We continually reward team members who embrace our fast-paced culture and who go the extra mile for our customers with internal recognition programs.

At vRad you make a difference.

WE ARE CURRENTLY LOOKING FOR A MEDICAL SUPPORT SPECIALIST.

The Operations Center at vRad provides world-class customer support to our clients by monitoring and facilitating the radiology workflow process (24/7) for hospitals, clinics and radiologists.  To effectively meet this need, the Operations Support Representatives provide constant monitoring of incoming orders and images to ensure that all relevant clinical information has been submitted, complete data order entry as needed proactively and identify and/or trouble-shoot non-technical issues.

We play a crucial role in assisting doctors and technicians when additional information is needed or conference calls are required. To properly support these activities, a high volume of inbound and outbound phone calls will require professional, courteous and effective communication. Due to the nature of this business, multi-tasking, following procedure, extreme attention to detail, relationship management and a sense of urgency are required.

Essential Duties and Responsibilities:

·         Monitor incoming orders and images to ensure that all necessary clinical information has been submitted (including image count verification)

·         Perform outbound calls requesting missing images, orders, worksheets or other information requested by doctors

·         Perform data entry of faxed orders

·         Verify hospitals requesting service are covered at the time of request

·         Answer inbound calls

·         Coordinate conference calls for doctors/RNs/rad techs

·         Identify and trouble-shoot issues (i.e. mismatched studies, etc.)

·         Provide documentation of all study activity

·         Other duties as assigned

ABOUT VIRTUAL RADIOLOGIC

Inspiring. Empowering. Rewarding. Fun. These are some of the words people commonly use to describe their careers at vRad – and are the reasons why we were recognized as one of the Top 150 workplaces by the Star Tribune in 2019, 2018 and 2017.

As a vRad team member, your main focus is quality patient care. At vRad, you’ll work with some of the healthcare industry’s most innovative minds on high-impact projects designed to move the practice of radiology forward. No matter what you do at vRad, you’ll play a part in shaping the future of radiology and patient care.

At Virtual Radiologic (vRad) you make a difference.  Your skills, energy, and passion for results drive us to achieve strategic growth objectives and deliver quality patient care across the United States.

Virtual Radiologic is a national radiology practice and leader in the development of radiologist workflow technology. The dedication of vRad team members enables us to sustain our unique market-leading position and to provide the best quality and service to our customers and the patients we jointly serve.  vRad team members exhibit energy and a passion for service excellence in our casually professional and collaborative work environment. We continually reward team members who embrace our fast-paced culture and who go the extra mile for our customers with internal recognition programs.

At vRad you make a difference.

WE ARE CURRENTLY LOOKING FOR AN APPLICATION SUPPORT- TRAINER SPECIALIST.

As part of the applications support and training team, this dynamic position will primarily center around applications training for our new physicians, but with equal emphasis in providing continuing education for our tenured physicians. To accomplish this, a deep level of understanding for our clinical solutions must be understood and applied, with the understanding that you will be part of a technology movement that is rapidly advancing.

Essential Duties and Responsibilities:

• Study, develop and maintain a strong working knowledge of our clinical applications.
• Work effectively to accommodate scheduling requests from multiple sources, while ensuring timeliness and accuracy.
• Maintain a robust scheduling plan to allow transparency to the appropriate business units.
• Successfully deliver an application training experience to new and existing physicians using a virtual training platform.
• Work with the team to maintain a highly effective and scalable training strategy.
• Develop and curate training content, tools and documentation for our physicians.
• Assist the team in providing end users with professional and courteous support across all business systems. This includes clinical systems (RIS, PACS, Voice Recognition) as well as Microsoft Windows and other solutions as applicable.
• Ability to work flexible hours to accommodate schedules
• Other duties as assigned

Qualifications/Education:

• BS degree and/or 5+ years related experience
• 3+ years of experience in applications training and support preferred
• Customer Service skills must be excellent
• Written and Verbal communication skills must be excellent
• Prefer strong troubleshooting and problem-solving skills
• Prefer experience supporting applications in a Microsoft Windows environment
• Must be able to work remotely but remain highly productive. Very little travel required.
• Extreme attention to detail

ABOUT VIRTUAL RADIOLOGIC

Inspiring. Empowering. Rewarding. Fun. These are some of the words people commonly use to describe their careers at vRad – and are the reasons why we were recognized as one of the Top 150 workplaces by the Star Tribune in 2019, 2018 and 2017.

As a vRad team member, your main focus is quality patient care. At vRad, you’ll work with some of the healthcare industry’s most innovative minds on high-impact projects designed to move the practice of radiology forward. No matter what you do at vRad, you’ll play a part in shaping the future of radiology and patient care.

At Virtual Radiologic (vRad) you make a difference.  Your skills, energy, and passion for results drive us to achieve strategic growth objectives and deliver quality patient care across the United States.

Virtual Radiologic is a national radiology practice and leader in the development of radiologist workflow technology. The dedication of vRad team members enables us to sustain our unique market-leading position and to provide the best quality and service to our customers and the patients we jointly serve.  vRad team members exhibit energy and a passion for service excellence in our casually professional and collaborative work environment. We continually reward team members who embrace our fast-paced culture and who go the extra mile for our customers with internal recognition programs.

At vRad you make a difference.

WE ARE CURRENTLY LOOKING FOR A MEDICAL STAFF COORDINATOR.

The Medical Staff Coordinator provides administrative and database support for the Licensing Specialists and Licensing Analysts. Is responsible for maintaining medical licenses and processing state license renewals. Familiarity and compliance with state rules, regulations and reporting requirements.  Also responsible for ensuring continuing medical education (CME) compliance prior to license renewals, mandatory state profile compliance, malpractice and adverse action reporting compliance.

Essential Duties and Responsibilities:

• Completion of initial and renewal state licensing applications
• Support in completion of state specific verifications and follow-up with facilities to ensure proper delivery to the medical boards
• Maintain specific departmental workflow responsibilities as assigned (i.e. renewal workflows, checklists, tasks, etc.)
• Assist radiologist in the tracking and compliance of: CME requirements (i.e. uploading and reporting), licensing applications, mandatory profile compliance, malpractice/adverse action reporting compliance
• Mailing, scanning and uploading of items
• Other duties as assigned

Qualifications/Education:

• 1-2 years of administrative or related experience preferred
• Strong customer service skills and the ability to build effective relationships with peers as well as customers
• Ability to work in a fully electronic records system with minimal paperwork
• Strong verbal and written communication skills
• Strong work ethic, reliable and responsible
• Must be able to work independently but also be able to work in a team environment
• Detail oriented and able to work in a fast paced environment to meet goals
• Medical Staff Office or previous credentialing or medical licensing experience a plus
• Strong organizational skills

ABOUT VIRTUAL RADIOLOGIC

Inspiring. Empowering. Rewarding. Fun. These are some of the words people commonly use to describe their careers at vRad – and are the reasons why we were recognized as one of the Top 150 workplaces by the Star Tribune in 2019, 2018 and 2017.

As a vRad team member, your main focus is quality patient care. At vRad, you’ll work with some of the healthcare industry’s most innovative minds on high-impact projects designed to move the practice of radiology forward. No matter what you do at vRad, you’ll play a part in shaping the future of radiology and patient care.