At Virtual Radiologic (vRad) you make a difference.  Your skills, energy, and passion for results drive us to achieve strategic growth objectives and deliver quality patient care across the United States.

Virtual Radiologic is a national radiology practice and leader in the development of radiologist workflow technology. The dedication of vRad team members enables us to sustain our unique market-leading position and to provide the best quality and service to our customers and the patients we jointly serve.  vRad team members exhibit energy and a passion for service excellence in our casually professional and collaborative work environment. We continually reward team members who embrace our fast-paced culture and who go the extra mile for our customers with internal recognition programs.

At vRad you make a difference.

WE ARE CURRENTLY LOOKING FOR A CLIENT IMPLEMENTATION PROJECT MANAGER.

Summary:

The Client Implementation Project Manager (CIPM) is responsible for managing all aspects of the new site go- live process.   The CIPM has direct contact with the client and all internal departments through the go-live process.  The CIPM engages all vRad departments responsible for client on boarding to ensure sites go live on schedule and meet new business revenue goals.  The CIPM is required to meet monthly, quarterly and annual revenue numbers.

Essential Duties and Responsibilities:

• Responsible for meeting monthly new business revenue goals
• Manage activities of the go-live process with the project team including: credentialing, IT, licensing, enrollment, contract negotiations and capacity
• Responsible for the go-live process for both new clients and add-on sites
• Manage client engagement during the go-live process, including site kick off calls with credentialing and IT
• Establish a firm client go- live date identifying key milestones and reviews with feedback and buy-in from: credentialing, IT, sales, client services, enrollment and the client
• Monitor the progress according to the project plan to identify possible delays and determine solutions to keep processes on track
• Work with team members to ensure deadlines and reach goals
• Act as the central point of contact for clients during the go-live period
• Escalate project performance issues to senior management as required to achieve project plans; provide regular updates to management
• Transition new live clients/sites to the Client Service Manager and hand off to Operations after effective date of the site
• Other responsibilities, as needed

Qualifications/Education:

• Bachelor’s degree plus 1-3 years project management experience or equivalent overall related experience
• At least 2 or more years of direct customer support experience
• Some experience in cross-functional projects managing activities crossing multiple functional departments
• Good understanding of level project management methodology including the ability to identify and resolve issues, develop work plans, perform resource allocation and lead team meetings
• Understanding of the technologies and disciplines of vRad services
• Excellent organizational, written and communication skills
• At least 1-2 or more years’ experience with the Microsoft Office suite and Microsoft Project
• Project Management Institute (PMI) or similar project management credentials a plus
• Understanding of Confluence and SharePoint a plus

ABOUT VIRTUAL RADIOLOGIC

Virtual Radiologic Corporation (vRad) is a technology-enabled national radiology practice working in partnership with local radiologists and hospitals to optimize radiology’s pivotal role in patient care. vRad’s more than 350+ radiologists serve 2100+ facilities, reading 5 million studies annually. Delivering access to extensive subspecialty coverage, vRad contributes to improved quality of patient care. And with its next-generation technology, vRad enhances productivity, helping to lower the overall cost of care while expediting time to diagnosis and treatment. For more information, visit www.vrad.com.

All offers are contingent on a criminal background check.

Virtual Radiologic is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

No calls or agencies, please.

At Virtual Radiologic (vRad) you make a difference.  Your skills, energy, and passion for results drive us to achieve strategic growth objectives and deliver quality patient care across the United States.

Virtual Radiologic is a national radiology practice and leader in the development of radiologist workflow technology. The dedication of vRad team members enables us to sustain our unique market-leading position and to provide the best quality and service to our customers and the patients we jointly serve.  vRad team members exhibit energy and a passion for service excellence in our casually professional and collaborative work environment. We continually reward team members who embrace our fast-paced culture and who go the extra mile for our customers with internal recognition programs.

At vRad you make a difference.

WE ARE CURRENTLY LOOKING FOR A SOFTWARE ENGINEER.

The Software Engineer will aid in the design, development, testing and supporting of software applications both web and windows based and designing and developing relational databases.

Essential Duties and Responsibilities:

• Develop software within a team environment supporting a rapidly growing information technology intensive business
• Review, analyze, and evaluate business and user needs and translate into software systems specifications
• Participate in estimating, planning, and scheduling software development tasks
• Participate in the design of software systems, user interfaces, web services, processing algorithms, communications methods, and other major components
• Develop software in C#, HTML, JavaScript, and SQL using standard coding practices
• Perform unit, integration, and system level software testing
• Assist SQA with integration and system level software testing
• Participate in code reviews
• Provide technical support to project team members, business users, and management
• Perform performance tuning of software and database systems
• Analyze and recommend performance and functionality improvements for databases
• Lead medium-sized projects including detailed design, development effort, and timeline
• Mentor junior developers to aid in their development
• Design performance-oriented models, relational database structures, and access patterns
• Other activities as directed by management

Qualifications/Education:

• Bachelor’s Degree in a related field or 1-7 years of directly related experience
• Experience developing software using Agile methodologies preferred
• Experience with C# highly preferred (C++ or Java are acceptable)
• Experience with HTML and JavaScript preferred
• Experience with WinForms and WCF preferred
• Experience with WebAPI and MVC preferred (Other MVVM architectures are acceptable)
• Experience with Microsoft SQL preferred (Oracle or other relational databases are acceptable)
• Experience with NUnit testing framework preferred (Other frameworks are acceptable)
• Experience with Microsoft Visual Studio preferred
• Experience with Microsoft SQL Server Management Studio preferred
• Experience with software and database architectural techniques and high-level design using UML or similar representational modeling and design techniques
• Strong communication skills, written and verbal
• Self-motivated and able to work on a team on independently defined tasks
• Demonstrated experience in full lifecycle development or major enhancement of object oriented software applications using relational databases
• Experience with highly available production software applications preferred

ABOUT VIRTUAL RADIOLOGIC

Virtual Radiologic Corporation (vRad) is a technology-enabled national radiology practice working in partnership with local radiologists and hospitals to optimize radiology’s pivotal role in patient care. vRad’s more than 350+ radiologists serve 2100+ facilities, reading 5 million studies annually. Delivering access to extensive subspecialty coverage, vRad contributes to improved quality of patient care. And with its next-generation technology, vRad enhances productivity, helping to lower the overall cost of care while expediting time to diagnosis and treatment. For more information, visit www.vrad.com.

All offers are contingent on a criminal background check.

Virtual Radiologic is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

No calls or agencies, please.

At Virtual Radiologic (vRad) you make a difference.  Your skills, energy, and passion for results drive us to achieve strategic growth objectives and deliver quality patient care across the United States.

Virtual Radiologic is a national radiology practice and leader in the development of radiologist workflow technology. The dedication of vRad team members enables us to sustain our unique market-leading position and to provide the best quality and service to our customers and the patients we jointly serve.  vRad team members exhibit energy and a passion for service excellence in our casually professional and collaborative work environment. We continually reward team members who embrace our fast-paced culture and who go the extra mile for our customers with internal recognition programs.

At vRad you make a difference.

WE ARE CURRENTLY LOOKING FOR AN INSIDE SALES REPRESENTATIVE.

The Inside Sales Representative is responsible for providing support and generating leads for the Area Directors and the Account Management team. The position will help to set appointments and drive new business development in dedicated regions to meet monthly, quarterly, and yearly goals.

Essential Duties and Responsibilities:

• Create and generate leads for all of vRad services and products
• Make 75-100 cold calls daily
• Set appointments and meetings for Area Director team in various regions
• Informing Sales Team of Key Events/Notes from Regional Prospecting
• Participate in client calls as defined by the Sales Team
• Provide follow up and answer customer inquires
• Assist in tracking success of marketing and sales initiative
• Meet established sales quotas and revenue goals
• Identify and qualify business opportunities
• Research and develop lists of potential customers
• Establish and maintain industry contacts that lead to sales
• Track client information on SalesForce.com
• Support the Sales Team
• Other responsibilities as assigned

Qualifications/Education:

• 1-2 years relevant experience preferred
• Demonstrated exceptional results in expectations and experience establishing priorities and meeting deadlines
• Ability to perform basic business math in a fast paced environment
• Familiarity with the healthcare industry through past employment experience (preferably radiology)
• Superior Cold Calling skills
• Proven track record of success in sales and marketing
• Strong presentation and time management skills
• Attention to detail
• Excellent organizational, written and communication skills
• Successful history of client contact including experience in setting and managing client expectations
• Solid experience with the Microsoft Office suite – specifically Outlook, Word, Excel, and PowerPoint.

ABOUT VIRTUAL RADIOLOGIC

Virtual Radiologic Corporation (vRad) is a technology-enabled national radiology practice working in partnership with local radiologists and hospitals to optimize radiology’s pivotal role in patient care. vRad’s more than 350+ radiologists serve 2100+ facilities, reading 5 million studies annually. Delivering access to extensive subspecialty coverage, vRad contributes to improved quality of patient care. And with its next-generation technology, vRad enhances productivity, helping to lower the overall cost of care while expediting time to diagnosis and treatment. For more information, visit www.vrad.com.

All offers are contingent on a criminal background check.

Virtual Radiologic is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

No calls or agencies, please.

At Virtual Radiologic (vRad) you make a difference.  Your skills, energy, and passion for results drive us to achieve strategic growth objectives and deliver quality patient care across the United States.

Virtual Radiologic is a national radiology practice and leader in the development of radiologist workflow technology. The dedication of vRad team members enables us to sustain our unique market-leading position and to provide the best quality and service to our customers and the patients we jointly serve.  vRad team members exhibit energy and a passion for service excellence in our casually professional and collaborative work environment. We continually reward team members who embrace our fast-paced culture and who go the extra mile for our customers with internal recognition programs.

At vRad you make a difference.

WE ARE CURRENTLY LOOKING FOR A CLIENT SUPPORT COORDINATOR.

The Client Support Coordinator provides behind the scenes assistance to the Physician Services Team in relation to administrative and database support. Ensures timely submission of documents to partnered Privileging Specialist and client, in addition to taking on projects to help streamline the workflow as assigned.

Qualifications/Education:

• Minimum of one (1) year office environment experience with proven ability to multi-task
• Strong communication skills – telephone, email and correspondence
• Professional, courteous and respectful demeanor
• Ability to work independently under minimal supervision
• Proficient in MS Office; Adobe professional a plus

Essential Duties and Responsibilities:

• Assist clients with portal requests – setting up profile and troubleshooting
• Assist Privileging Specialist/Analyst with document requests – send to client upon request
• Pulling and providing reports to clients
• Submit requests to obtain Privileges to hospitals
• Distribute department specific emails and faxes from shared accounts daily
• Upload documentation to system for previously activated and renewed privileges
• Ensure documentation is submitted to hospitals in a timely manner
• Other duties and projects as assigned

ABOUT VIRTUAL RADIOLOGIC

Virtual Radiologic Corporation (vRad) is a technology-enabled national radiology practice working in partnership with local radiologists and hospitals to optimize radiology’s pivotal role in patient care. vRad’s more than 350+ radiologists serve 2100+ facilities, reading 5 million studies annually. Delivering access to extensive subspecialty coverage, vRad contributes to improved quality of patient care. And with its next-generation technology, vRad enhances productivity, helping to lower the overall cost of care while expediting time to diagnosis and treatment. For more information, visit www.vrad.com.

All offers are contingent on a criminal background check.

Virtual Radiologic is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

No calls or agencies, please.

At Virtual Radiologic (vRad) you make a difference.  Your skills, energy, and passion for results drive us to achieve strategic growth objectives and deliver quality patient care across the United States.

Virtual Radiologic is a national radiology practice and leader in the development of radiologist workflow technology. The dedication of vRad team members enables us to sustain our unique market-leading position and to provide the best quality and service to our customers and the patients we jointly serve.  vRad team members exhibit energy and a passion for service excellence in our casually professional and collaborative work environment. We continually reward team members who embrace our fast-paced culture and who go the extra mile for our customers with internal recognition programs.

At vRad you make a difference.

WE ARE CURRENTLY LOOKING FOR A CLIENT SUPPORT SPECIALIST.

The Client Support Specialist is responsible for all direct communications with facilities to obtain privileges for our vRad physicians. Ownership of the overall process of Physician credentialing appointment and reappointment to the medical staff of vRad clients.

Qualifications/Education:

• 2-3 years customer facing experience
• Experience handling sensitive information and ability to maintain confidentiality
• Experience setting and managing client expectations
• Ability to work in a fully electronic records system with minimal paperwork
• Detail-oriented and extremely organized
• Excellent communication skills, both verbal and written
• Ability to work independently under minimal supervision
• Creative thinking and analytical problem-solving skills
• Goal-oriented with excellent negotiation and people skills
• Proven ability to adapt to change
• Credentialing or Medical Staff Office experience preferred
• Knowledge of Joint Commission and HIPAA compliance a plus
• Previous Experience with Joint Commission audits a plus

Essential Duties and Responsibilities:

• Initiate and manage workflow and credentialing process for existing clients specific to their unique needs to obtain privileges per their bylaws and compliance requirements
• Establish and maintain positive working relationships between vRad and credentialing contacts at hospitals while managing client needs
• Evaluate facility processes, determine opportunities for efficiencies and develop action plans
• Participate in the implementation of privileging processes and procedures
• Sell, promote and advocate vRad’s credentialing services (Credentialing Agreements, vRad Portal, Electronic Signatures, etc.)
• Maintain continuous communication with credentialing contacts, internal Physician Services team members, account services. radiologists and other internal clients
• Determine targets and meet deadlines for privileges granted

ABOUT VIRTUAL RADIOLOGIC

Virtual Radiologic Corporation (vRad) is a technology-enabled national radiology practice working in partnership with local radiologists and hospitals to optimize radiology’s pivotal role in patient care. vRad’s more than 350+ radiologists serve 2100+ facilities, reading 5 million studies annually. Delivering access to extensive subspecialty coverage, vRad contributes to improved quality of patient care. And with its next-generation technology, vRad enhances productivity, helping to lower the overall cost of care while expediting time to diagnosis and treatment. For more information, visit www.vrad.com.

All offers are contingent on a criminal background check.

Virtual Radiologic is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

No calls or agencies, please.

At Virtual Radiologic (vRad) you make a difference.  Your skills, energy, and passion for results drive us to achieve strategic growth objectives and deliver quality patient care across the United States.

Virtual Radiologic is a national radiology practice and leader in the development of radiologist workflow technology. The dedication of vRad team members enables us to sustain our unique market-leading position and to provide the best quality and service to our customers and the patients we jointly serve.  vRad team members exhibit energy and a passion for service excellence in our casually professional and collaborative work environment. We continually reward team members who embrace our fast-paced culture and who go the extra mile for our customers with internal recognition programs.

At vRad you make a difference.

WE ARE CURRENTLY LOOKING FOR AN ACCOUNT MANAGER.

The Account Manager is responsible for maintaining and expanding relationships and business opportunities with existing customers as well as driving sales with new customers through prospecting and lead generation.  The Account Manager is also responsible for all interfaces with existing customers, including but not limited to, customer satisfaction, daily operations and billing.

Essential Duties and Responsibilities:

• Develop and maintain strong relationships with customers and prospects
• Perform monthly calls and business reviews with assigned clients as outlined by Telerad Sales established processes, and track progress appropriately in Salesforce.com
• Review trend data for clients (volume, quality, etc.) on a weekly basis and form an action plan for client satisfaction and business development on a proactive basis.
• Perform risk management and take necessary actions to mitigate risks to the satisfaction of both the client and vRad
• Upsell vRad services to existing client base
• Research and develop lists of potential customers
• Uncover client prospect needs and issues
• Create and generate leads for all of vRad services and products
• Be familiar with all aspects of customer support for vRad to ensure customer satisfaction
• Provide status updates, meeting minutes, issues logs and other appropriate communication to the client and/or project team to ensure that everyone involved is sufficiently informed of significant project developments in a timely manner
• Meet established sales quotas and revenue goals
• Other duties as assigned

Qualifications/Education:

• 4 year degree in related field preferred
• Minimum 3 years’ account management or sales experience
• Proven track record of success in sales and marketing
• Demonstrated sales and prospecting skills
• Demonstrated exceptional results in managing accounts and experience establishing priorities and meeting deadlines
• Superior customer service skills
• Strong attention to detail
• Self-driven, motivated and results oriented
• Excellent organizational, written and communication skills
• Successful history of client contact including experience in setting and managing client expectations
• Superior knowledge of computer applications

ABOUT VIRTUAL RADIOLOGIC

Virtual Radiologic Corporation (vRad) is a technology-enabled national radiology practice working in partnership with local radiologists and hospitals to optimize radiology’s pivotal role in patient care. vRad’s more than 350+ radiologists serve 2100+ facilities, reading 5 million studies annually. Delivering access to extensive subspecialty coverage, vRad contributes to improved quality of patient care. And with its next-generation technology, vRad enhances productivity, helping to lower the overall cost of care while expediting time to diagnosis and treatment. For more information, visit www.vrad.com.

All offers are contingent on a criminal background check.

Virtual Radiologic is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

No calls or agencies, please.

At Virtual Radiologic (vRad) you make a difference.  Your skills, energy, and passion for results drive us to achieve strategic growth objectives and deliver quality patient care across the United States.

Virtual Radiologic is a national radiology practice and leader in the development of radiologist workflow technology. The dedication of vRad team members enables us to sustain our unique market-leading position and to provide the best quality and service to our customers and the patients we jointly serve.  vRad team members exhibit energy and a passion for service excellence in our casually professional and collaborative work environment. We continually reward team members who embrace our fast-paced culture and who go the extra mile for our customers with internal recognition programs.

At vRad you make a difference.

We are currently looking for an Operations Support Representative.

The Operations Center at vRad provides world-class customer support to our clients by monitoring and facilitating the radiology workflow process (24/7) for hospitals, clinics and radiologists.  To effectively meet this need, the Operations Support Representatives provide constant monitoring of incoming orders and images to ensure that all relevant clinical information has been submitted, complete data order entry as needed proactively and identify and/or trouble-shoot non-technical issues.

We play a crucial role in assisting doctors and technicians when additional information is needed or conference calls are required. To properly support these activities, a high volume of inbound and outbound phone calls will require professional, courteous and effective communication. Due to the nature of this business, multi-tasking, following procedure, extreme attention to detail, relationship management and a sense of urgency are required.

This is full-time, overnight position with rotating weekend shifts.

Essential Duties and Responsibilities:

• Monitor incoming orders and images to ensure that all necessary clinical information has been submitted (including image count verification)
• Perform outbound calls requesting missing images, orders, worksheets or other information requested by doctors
• Perform data entry of faxed orders
• Verify hospitals requesting service are covered at the time of request
• Answer inbound calls
• Coordinate conference calls for doctors/RNs/rad techs
• Identify and trouble-shoot issues (i.e. mismatched studies, etc.)
• Provide documentation of all study activity
• Other duties as assigned

Qualifications/Education:

• No education required
• Two or more years of customer related experience in a contact center environment preferred
• Excellent verbal and written communication skills required
• Strong sense of urgency and ability to multi-task
• Ability to work in a team environment as well as work independently
• Telephone etiquette skills are essential
• Medical background a plus
• Professional, courteous and respectful demeanor
• High level of attention to detail necessary
• Strong organizational and prioritization abilities
• Demonstrates sound judgment and decision making abilities

ABOUT VIRTUAL RADIOLOGIC

Virtual Radiologic Corporation (vRad) is a technology-enabled national radiology practice working in partnership with local radiologists and hospitals to optimize radiology’s pivotal role in patient care. vRad’s more than 350+ radiologists serve 2100+ facilities, reading 5 million studies annually. Delivering access to extensive subspecialty coverage, vRad contributes to improved quality of patient care. And with its next-generation technology, vRad enhances productivity, helping to lower the overall cost of care while expediting time to diagnosis and treatment. For more information, visit www.vrad.com.

All offers are contingent on a criminal background check.

Virtual Radiologic is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

No calls or agencies, please.

At Virtual Radiologic (vRad) you make a difference.  Your skills, energy, and passion for results drive us to achieve strategic growth objectives and deliver quality patient care across the United States.

Virtual Radiologic is a national radiology practice and leader in the development of radiologist workflow technology. The dedication of vRad team members enables us to sustain our unique market-leading position and to provide the best quality and service to our customers and the patients we jointly serve.  vRad team members exhibit energy and a passion for service excellence in our casually professional and collaborative work environment. We continually reward team members who embrace our fast-paced culture and who go the extra mile for our customers with internal recognition programs.

At vRad you make a difference.

WE ARE CURRENTLY LOOKING FOR A TEAM SUPERVISOR.

The Teleradiology Operations  Supervisor is responsible for the supervision and leadership of the production control team within the Operations Center (OC). The Teleradiology Operations Supervisor responsibilities include mentoring, coaching, and developing team members to ensure goals are achieved. The Teleradiology Operations Supervisor also assumes the responsibility of OC Supervisor in the absence of an Operations Support Supervisor (OSS) or an Operations Center Manager (OCM).

Essential Duties and Responsibilities:

• Supervise and train the production control specialist team to ensure best practices and assist in the strategic planning for future business
• Ensure full training of team including creating and maintaining manuals, tools and resources
• Assume the OC supervisory role in the absence of an OSS of OCM
• Assignment of work to team, mentoring of team members and monitoring of progress
• Evaluate and develop Production Control team programs and policies
• Communicate to OC management on issues, trends, resolutions, status, ideas, etc.
• Identify root cause and develops action plans to address opportunities
• Maintain scheduling and ensuring staffing coverage of PCS team
• Assist in the performance evaluation process for OSR and PCS team members
• Perform PCS functions as necessary
• Other duties as assigned

Qualifications/Education:

• Minimum of 5 years of operations related experience preferred
• One year or more supervisory experience is preferred
• Exceptional written and oral communication skills
• Excellent facilitation and coaching delivery skills required
• Extremely detail oriented with strong organizational skills
• Effective time management and planning skills
• Ability to work under pressure in a fast-paced environment
• Strong problem solving skills that enable quick identification and efficient resolution of issues
• Strong organizational and prioritizing techniques
• Ability to multi-task, using a variety of tools and information
• Strong understanding of work flows and procedures
• Previous statistical analysis experience a plus
• Previous production scheduling experience a plus
• Knowledge of medical terminology is preferred
• Proficiency in PC based applications

ABOUT VIRTUAL RADIOLOGIC

Virtual Radiologic Corporation (vRad) is a technology-enabled national radiology practice working in partnership with local radiologists and hospitals to optimize radiology’s pivotal role in patient care. vRad’s more than 350+ radiologists serve 2100+ facilities, reading 5 million studies annually. Delivering access to extensive subspecialty coverage, vRad contributes to improved quality of patient care. And with its next-generation technology, vRad enhances productivity, helping to lower the overall cost of care while expediting time to diagnosis and treatment. For more information, visit www.vrad.com.

All offers are contingent on a criminal background check.

Virtual Radiologic is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

No calls or agencies, please.