At Virtual Radiologic (vRad) you make a difference.  Your skills, energy, and passion for results drive us to achieve strategic growth objectives and deliver quality patient care across the United States.

Virtual Radiologic is a national radiology practice and leader in the development of radiologist workflow technology. The dedication of vRad team members enables us to sustain our unique market-leading position and to provide the best quality and service to our customers and the patients we jointly serve.  vRad team members exhibit energy and a passion for service excellence in our casually professional and collaborative work environment. We continually reward team members who embrace our fast-paced culture and who go the extra mile for our customers with internal recognition programs.

At vRad you make a difference.

WE ARE CURRENTLY LOOKING FOR A SOFTWARE ENGINEER.

The Software Engineer will aid in the design, development, testing and support of software applications, both web and windows-based, and the design and development of relational databases.

Essential Duties and Responsibilities:

• Develop software within a team environment supporting a rapidly growing information technology intensive business
• Review, analyze, and evaluate business and user needs and translate into software systems specifications
• Participate in estimating, planning, and scheduling software development tasks
• Participate in the design of software systems, user interfaces, web services, processing algorithms, communications methods, and other major components
• Develop software in Python, C#, and SQL using standard coding practices
• Perform unit, integration, and system level software testing
• Assist SQA with integration and system level software testing
• Participate in code reviews
• Other activities as directed by management

Qualifications/Education:

• Bachelor’s Degree in a related field or 1-3 years of directly related experience
• Experience developing software using Agile methodologies preferred
• Experience with Python and NLP preferred (other AI experience acceptable)
• Experience with C# preferred (C++ or Java are acceptable))
• Experience with Microsoft SQL preferred (Oracle or other relational databases are acceptable)
• Experience with Microsoft Visual Studio preferred
• Experience with Microsoft SQL Server Management Studio preferred
• Experience with software and database architectural techniques and high-level design using representational modeling and design techniques
• Strong communication skills, written and verbal
• Self-motivated and able to work on a team on independently defined tasks
• Demonstrated experience in full lifecycle development or major enhancement of object oriented software applications using relational databases

ABOUT VIRTUAL RADIOLOGIC

Inspiring. Empowering. Rewarding. Fun. These are some of the words people commonly use to describe their careers at vRad – and are the reasons why we were recognized as one of the Top 150 workplaces by the Star Tribune in 2019, 2018 and 2017.

vRad is proud to be a MEDNAX company, a national health solutions partner specializing in neonatal and other pediatric services, anesthesia, radiology, pediatric cardiology and other physician and management services. A MEDNAX physician provides care to one in every 4 babies born in the U.S. each year. 500+ vRad radiologists read over 6.5M studies for patients in all 50 states. We think those are pretty cool and powerful company facts! As part of the MEDNAX family, we are committed to “Take great care of the patient, every day and in every way.”

As a vRad team member, your main focus is quality patient care. At vRad, you’ll work with some of the healthcare industry’s most innovative minds on high-impact projects designed to move the practice of radiology forward. No matter what you do at vRad, you’ll play a part in shaping the future of radiology and patient care.

Responsibilities

Qualifications

At Virtual Radiologic (vRad) you make a difference.  Your skills, energy, and passion for results drive us to achieve strategic growth objectives and deliver quality patient care across the United States.

Virtual Radiologic is a national radiology practice and leader in the development of radiologist workflow technology. The dedication of vRad team members enables us to sustain our unique market-leading position and to provide the best quality and service to our customers and the patients we jointly serve.  vRad team members exhibit energy and a passion for service excellence in our casually professional and collaborative work environment. We continually reward team members who embrace our fast-paced culture and who go the extra mile for our customers with internal recognition programs.

At vRad you make a difference.

WE ARE CURRENTLY LOOKING FOR AN ACCOUNT MANAGER

The Account Manager is responsible for maintaining and expanding relationships and business opportunities with existing customers as well as driving sales with new customers through prospecting and lead generation.  The Account Manager is also responsible for all interfaces with existing customers, including but not limited to, customer satisfaction, daily operations and billing.

Essential Duties and Responsibilities:

• Develop and maintain strong relationships with customers and prospects
• Perform monthly calls and business reviews with assigned clients as outlined by Telerad Sales established processes, and track progress appropriately in Salesforce.com
• Review trend data for clients (volume, quality, etc.) on a weekly basis and form an action plan for client satisfaction and business development on a proactive basis.
• Perform risk management and take necessary actions to mitigate risks to the satisfaction of both the client and vRad
• Upsell vRad services to existing client base
• Research and develop lists of potential customers
• Uncover client prospect needs and issues
• Create and generate leads for all of vRad services and products
• Be familiar with all aspects of customer support for vRad to ensure customer satisfaction
• Provide status updates, meeting minutes, issues logs and other appropriate communication to the client and/or project team to ensure that everyone involved is sufficiently informed of significant project developments in a timely manner
• Meet established sales quotas and revenue goals
• Other duties as assigned

Qualifications/Education:

• 4 year degree in related field preferred
• Minimum 3 years’ account management or sales experience
• Proven track record of success in sales and marketing
• Demonstrated sales and prospecting skills
• Demonstrated exceptional results in managing accounts and experience establishing priorities and meeting deadlines
• Superior customer service skills
• Strong attention to detail
• Self-driven, motivated and results oriented
• Excellent organizational, written and communication skills
• Successful history of client contact including experience in setting and managing client expectations
• Superior knowledge of computer applications

ABOUT VIRTUAL RADIOLOGIC

Inspiring. Empowering. Rewarding. Fun. These are some of the words people commonly use to describe their careers at vRad – and are the reasons why we were recognized as one of the Top 150 workplaces by the Star Tribune in 2019, 2018 and 2017.

vRad is proud to be a MEDNAX company, a national health solutions partner specializing in neonatal and other pediatric services, anesthesia, radiology, pediatric cardiology and other physician and management services. A MEDNAX physician provides care to one in every 4 babies born in the U.S. each year. 500+ vRad radiologists read over 6.5M studies for patients in all 50 states. We think those are pretty cool and powerful company facts! As part of the MEDNAX family, we are committed to “Take great care of the patient, every day and in every way.”

As a vRad team member, your main focus is quality patient care. At vRad, you’ll work with some of the healthcare industry’s most innovative minds on high-impact projects designed to move the practice of radiology forward. No matter what you do at vRad, you’ll play a part in shaping the future of radiology and patient care.

At Virtual Radiologic (vRad) you make a difference.  Your skills, energy, and passion for results drive us to achieve strategic growth objectives and deliver quality patient care across the United States.

Virtual Radiologic is a national radiology practice and leader in the development of radiologist workflow technology. The dedication of vRad team members enables us to sustain our unique market-leading position and to provide the best quality and service to our customers and the patients we jointly serve.  vRad team members exhibit energy and a passion for service excellence in our casually professional and collaborative work environment. We continually reward team members who embrace our fast-paced culture and who go the extra mile for our customers with internal recognition programs.

At vRad you make a difference.

WE ARE CURRENTLY LOOKING FOR A PRINCIPAL NETWORK ENGINEER.

The Principal Network Engineer is responsible for leading the vRad network infrastructure environment and acts as the lead for the network team. Ensures proper design, implementation and ongoing administration of the organization’s telecommunications systems and networks and makes upgrades and repairs as necessary.

Essential Duties and Responsibilities:

• Technical management of all activities associated with vRad’s network infrastructure
• Maintain industry and market awareness of network and other technology trends, product advancements and standards
• Perform engineering design and evaluations of current and potential network systems
• Assign and delegate duties to team members involved in activities concerning the definition, acquisition, design, implementation and support of network and telecommunications systems used in both back office and production environments
• Address any issues brought up by office staff regarding network or telecommunications issues
• Supervise the implementation and maintenance of network hardware and voice systems in an enterprise environment
• Act as an escalation point for team members as well as other business units when necessary
• Aid the department manager in the development and strategic implementation of network solutions and the support of them
• Assist in the development, implementation and monitoring of policies and controls as they pertain to network systems to ensure data accuracy, security and regulatory compliance
• Lead in the design and development of network and telecommunications systems and redesign of existing systems to fulfill the needs of customers and the business
• Aid in the formulation of business systems architecture plans, estimates costs and ensuring projects meet strategic needs
• Provide active involvement in all network and voice related areas
• Design, deploy and maintain local and wide area networks
• Participate in the development and implementation of disaster recovery procedures as they pertain to the network infrastructure for vRad
• Participate in the development of standards of use, operations and the security of company technology including the network, individual computers and company data
• Lead the communication with other departments in reporting and resolving network and telecommunications software, hardware and operational issues
• Other duties as assigned

Qualifications/Education:

• Bachelor’s Degree preferred
• 5+ years of network and telecommunications experience
• Strong written and verbal communication skills
• Demonstrated ability to lead and mentor team members
• Experience with Cisco Call Manager/VOIP
• CCNA or CCNP level of understanding of routing and switching
• IPSEC VPN tunnel management
• Hands-on experience w/Cisco equipment (including the design, configuration, implementation, support and operation) and the interoperability of Cisco with other brands of network hardware
• Experience with various network topologies:  ISDN, Frame Relay, T1, T3, DS3, ATM, PPP, PRI, BRI, OC-3, and xDSL
• Experience with DNS, SNMP, ERGP and BGP
• A thorough knowledge of routing, networks and network design, including a strong knowledge of all OSI layers from application or physical, knowledge of ACLs, VLANs, Network Segmentation and experience with Syslog Monitoring
• Understanding of LAN and WAN internetworking devices:  functions of internetworking, linking devices (repeaters, bridges, routers, and gateways) configuring, routing IP addresses and subnetting
• Working with multi-vendor firewall and VPN devices:  cisco pix, checkpoint, netscreen and Nortel
• Strong analytical and problem-solving skills
• Capacity to work in a fast paced, rapidly changing environment and have the ability to multitask on a regular basis
• Extremely detail oriented with strong organizational skills

ABOUT VIRTUAL RADIOLOGIC

Inspiring. Empowering. Rewarding. Fun. These are some of the words people commonly use to describe their careers at vRad – and are the reasons why we were recognized as one of the Top 150 workplaces by the Star Tribune in 2018 and 2017.

vRad is proud to be a MEDNAX company, a national health solutions partner specializing in neonatal and other pediatric services, anesthesia, radiology, pediatric cardiology and other physician and management services. A MEDNAX physician provides care to one in every 4 babies born in the U.S. each year. 500+ vRad radiologists read over 6.5M studies for patients in all 50 states. We think those are pretty cool and powerful company facts! As part of the MEDNAX family, we are committed to “Take great care of the patient, every day and in every way.”

As a vRad team member, your main focus is quality patient care. At vRad, you’ll work with some of the healthcare industry’s most innovative minds on high-impact projects designed to move the practice of radiology forward. No matter what you do at vRad, you’ll play a part in shaping the future of radiology and patient care.

At Virtual Radiologic (vRad) you make a difference.  Your skills, energy, and passion for results drive us to achieve strategic growth objectives and deliver quality patient care across the United States.

Virtual Radiologic is a national radiology practice and leader in the development of radiologist workflow technology. The dedication of vRad team members enables us to sustain our unique market-leading position and to provide the best quality and service to our customers and the patients we jointly serve.  vRad team members exhibit energy and a passion for service excellence in our casually professional and collaborative work environment. We continually reward team members who embrace our fast-paced culture and who go the extra mile for our customers with internal recognition programs.

At vRad you make a difference.

WE ARE CURRENTLY LOOKING FOR AN SQA ENGINEER.

The Software Quality Assurance (SQA) Engineer develops and executes test cases with in provisioned quality assurance standards, processes and controls for a fast growing software engineering team.  Conducts inspection, testing, sampling and training. Evaluates production capabilities and recommends improvements.

Essential Duties and Responsibilities:

• Execute test cases/scripts, report and follow-up with software issues reported; provide concise and accurate test status in a timely manner
• Coordinate with product managers and software engineers to develop test plan and test cases/scripts for new feature set in existing applications and for new applications as well
• Perform black box and white box testing of internal and production system applications
• Contribute to the development of regression test suites for Virtual Radiologic Corporation (VRC) product lines
• Develop, prioritize and execute manual regression test cases on releases
• Provide support in debugging & reproducing problems reported in production environment
• Provide thoughts and insight in making SQA more effective and efficient
• Ability to participate in on-call rotation as needed to support radiologists and other systems support issues

Qualifications/Education:

• Bachelor’s Degree in Engineering or experience in a related field
• 1-5 years of software QA experience including testing standalone and Web applications in Windows environment
• Working knowledge of software quality assurance methodologies
• Experience with Client/Server, back-end and white box testing
• Possess excellent debugging and problem solving skills and highly analytical
• Self-motivated, able to work independently and perform multiple tasks under minimal supervision
• Detail oriented and well organized
• Ability to work with technical and non-technical audience
• Ability to assess requirements, prioritize and manage testing on releases
• Strong verbal and written communication skills
• Experience with ASP.Net, C#, .NET and SQL server preferred

ABOUT VIRTUAL RADIOLOGIC

Inspiring. Empowering. Rewarding. Fun. These are some of the words people commonly use to describe their careers at vRad – and are the reasons why we were recognized as one of the Top 150 workplaces by the Star Tribune in 2018 and 2017.

vRad is proud to be a MEDNAX company, a national health solutions partner specializing in neonatal and other pediatric services, anesthesia, radiology, pediatric cardiology and other physician and management services. A MEDNAX physician provides care to one in every 4 babies born in the U.S. each year. 500+ vRad radiologists read over 6.5M studies for patients in all 50 states. We think those are pretty cool and powerful company facts! As part of the MEDNAX family, we are committed to “Take great care of the patient, every day and in every way.”

As a vRad team member, your main focus is quality patient care. At vRad, you’ll work with some of the healthcare industry’s most innovative minds on high-impact projects designed to move the practice of radiology forward. No matter what you do at vRad, you’ll play a part in shaping the future of radiology and patient care.

At Virtual Radiologic (vRad) you make a difference.  Your skills, energy, and passion for results drive us to achieve strategic growth objectives and deliver quality patient care across the United States.

Virtual Radiologic is a national radiology practice and leader in the development of radiologist workflow technology. The dedication of vRad team members enables us to sustain our unique market-leading position and to provide the best quality and service to our customers and the patients we jointly serve.  vRad team members exhibit energy and a passion for service excellence in our casually professional and collaborative work environment. We continually reward team members who embrace our fast-paced culture and who go the extra mile for our customers with internal recognition programs.

At vRad you make a difference.

WE ARE CURRENTLY LOOKING FOR A RECRUITMENT SOURCER.

The Recruitment Sourcer will support the growth of the practice by executing components of the top talent recruitment for the physician recruitment team  including but not limited to defining, searching, qualifying, assessing and selecting candidates.  The primary focus of this role is to search and qualify passive and active candidates to build a pipeline of talent.

Essential Duties and Responsibilities:

• Develop & manage sourcing strategies
  • Source radiologist candidates through onsite advertisement sites, purchased lists, win back campaigns, trade shows, cold calling, resident/fellowship programs, etc.
  • Leverage niche websites as well as groups on social networking sites
  • Define potential marketing strategies to support the recruiting strategies
  • Partner with internal departments to leverage networks and opportunities to source radiologists in our market (sales team, marketing team, etc.)
  • Post and manage job opportunities and advertisements on recruiting websites
• Generate a diverse pool of candidates/applicants for open requisitions
  • vRad’s Applicant Tracking System (ATS)
  • Internet searches
  • Cold calling
  • Employee referrals
  • Sales leads
  • Competitor contacts
  • Residency/Fellowship programs
  • Market research
  • Professional networking
  • Social networks
  • Job fairs
• Qualify candidates
  • Provide candidate with detailed understanding of the position
  • Review employment applications and resumes evaluating work history, education and training, job skills, compensation needs, and other qualifications of applicants
  • Refer qualified candidates to the recruiters and or hiring managers for review and offer recommendations based on findings
• Develop and maintain an intimate knowledge of the business and the marketplace in order to better support the assigned business unit and provide insight into ways to improve the business
  • Stay current on product characteristics, enhancements, benefits etc., to entice potential candidates
  • Survey and research competing companies, and practices that routinely hire radiologists
• Devise creative, cost effective sourcing strategies to secure high caliber candidates both directly and indirectly
  • Perform advanced search techniques to source candidates by job boards, internal database, Boolean & x-ray search, social media, referrals, networking events, career fairs, etc.
  • Think outside of the box to generate creative ways to attract exceptional talent to vRad
  • Act as a go-to competitive landscape expert
  • Participate in assessing candidate skills through interviews
• Devise recruiting strategies to build and enhance vRad’s Talent
  • Work subsequently with recruiters on a regular basis to ensure pipeline is full of qualified candidates
  • Remain on the cutting edge of emerging recruiting trends. Adjust current resourcing strategies as appropriate to increase attraction for vRad
  • Build employer brand awareness in the market to increase quality candidate flow
• Provide administrative support throughout the recruitment process
  • Verify all necessary recruitment paperwork is completed in a timely manner
  • Set up physician candidates in Echo database and enter CV grade
  • Run CSL/OIG exclusion list verifications, as well as NPDB prior to medical leadership call
  • File paperwork in Rad folder after signing contract
• Other duties as assigned

Qualifications/Education:

• 1 – 3 years’ related experience required, or equivalent recruitment, sourcing and administrative support experience
• 4-year degree in a business-related field preferred
• Previous recruiting or healthcare background is preferred
• Previous experience with applicant tracking systems
• Extremely detail oriented with strong organizational skills
• Strong project management skills
• Strong problem-solving skills
• Excellent verbal and written communication skills
• Ability to multi-task, plan and prioritize a large volume of detail-oriented work
• Ability to work effectively and collaboratively in a team environment to meet goals and deadlines
• Ability to work in a fast-paced work environment
• Ability to take initiative and work independently
• Strong technology skills including, but not limited to, Microsoft Outlook, Word, Excel and PowerPoint

Results – Performance Measures (How to Measure Success):

• Positive feedback solicited through recruiters
• Adherence to scorecard measurements including, but not limited to, the following: number of candidates sourced, number of emails sent, number of calls made, and number of candidates that progressed to screening
• Quarterly review of recruiting metrics based on individual vs. group average

ABOUT VIRTUAL RADIOLOGIC

Inspiring. Empowering. Rewarding. Fun. These are some of the words people commonly use to describe their careers at vRad – and are the reasons why we were recognized as one of the Top 150 workplaces by the Star Tribune in 2018 and 2017.

vRad is proud to be a MEDNAX company, a national health solutions partner specializing in neonatal and other pediatric services, anesthesia, radiology, pediatric cardiology and other physician and management services. A MEDNAX physician provides care to one in every 4 babies born in the U.S. each year. 500+ vRad radiologists read over 6.5M studies for patients in all 50 states. We think those are pretty cool and powerful company facts! As part of the MEDNAX family, we are committed to “Take great care of the patient, every day and in every way.”

As a vRad team member, your main focus is quality patient care. At vRad, you’ll work with some of the healthcare industry’s most innovative minds on high-impact projects designed to move the practice of radiology forward. No matter what you do at vRad, you’ll play a part in shaping the future of radiology and patient care.

At Virtual Radiologic (vRad) you make a difference.  Your skills, energy, and passion for results drive us to achieve strategic growth objectives and deliver quality patient care across the United States.

Virtual Radiologic is a national radiology practice and leader in the development of radiologist workflow technology. The dedication of vRad team members enables us to sustain our unique market-leading position and to provide the best quality and service to our customers and the patients we jointly serve.  vRad team members exhibit energy and a passion for service excellence in our casually professional and collaborative work environment. We continually reward team members who embrace our fast-paced culture and who go the extra mile for our customers with internal recognition programs.

At vRad you make a difference.

WE ARE CURRENTLY LOOKING FOR A SECURITY ENGINEER.

The Security Engineer is accountable for the vulnerability, threat and data/system risk technology programs supporting vRad’s business. We are looking for an individual to build upon existing efforts, enhance and mature the program in line with the expanding business. The Security Engineer is responsible for leading efforts focused on implementing and managing solutions scanning, analyzing and reporting (as well as involved in remediating) activities that pose a technical security and data risk to the company’s data, services and systems.  In addition, the Security Engineer will be responsible for the design, deployment, management, and monitoring of all aspects of vRad’s network in collaboration with MEDNAX’s enterprise team.  This includes circuits, network devices, voice systems, wireless, and all other aspects if information movement on vRad’s networks.

This role calls for an individual with good technical acumen, strong skills in planning, communication, and analysis as well as working experience.  This role is made for someone with a desire to be part of a fast-paced team shaping an effective technical IT security risk program both near and long term.

Essential Duties and Responsibilities:

• Collaborate with enterprise team to build, manage and mature an effective technical data/IT risk management program
• Collaborate with enterprise team to establish and communicate corporate security governance/assurance practices, implement an ongoing risk evaluation program as well as consistently lead the way in enhancing vRad’s capabilities to sustain IT integrity
• Develop and maintain appropriate levels of environmental awareness at vRad, our radiology affiliates, and MEDNAX
• Collaborate with enterprise and division leadership in managing security threat assessment presenting and aligning executive leadership providing feedback on at least a quarterly basis
• Provide independent testing and auditing of security control effectiveness including policy compliance, intrusion detection, and selective spot sample testing of information security controls
• Design, develop, and deploy network and security systems, components, and configurations in collaboration with the IT team
• Provide operational and performance management of security and network components of vRad Technology Platform
• Maintain industry and market awareness of security and network trends, product advancements, and standards
• Maintain technical understanding of Information Security standards as it relates to HIPAA
• Provide 24/7 Service Restoration support in the event of vRad Technology Platform outages or major issues
• Participate in the development and implementation of disaster recovery procedures as they pertain to the network infrastructure
• Maintain working knowledge of vRad’s business model and functionality of core Technology Platform components including vRad RIS, vRad PACS, and vRad Enterprise Connect
• Engage across IT and the business to ensure an understanding of the importance of information security to protect vRad’s data and technology assets
• Partner with compliance, privacy and legal teams
• Stay abreast of and recommend new information security technologies as well as risk management practices to facilitate business initiatives
• Lead, investigate, document and partner to resolve security issues through individual and team contributions
• Promote, initiate and mature tactical initiatives that align with the Council on Cybersecurity’s Critical Security Controls
• Other duties as assigned

Qualifications/Education:

• Bachelor’s Degree preferred or 5+ years of network (or equivalent) experience
• CCNP level of understanding of networking engineering
• Project Management experience; as a team member or technical project/program lead
• Certification – the appropriate level of Professional status, which includes at least one but preferably more: CISSP, CISA, CISM, CRISC
• Experience with implementing and supporting Anti-virus, Anti-spam, Anti-spyware, Internet Security and external security applications
• Hands-on experience with Cisco technologies, including routers, switches, firewalls, VPN, wireless, load balancing, voice and video
• Technical expertise in network security knowledge, to include firewall, network monitoring, intrusion detection, web server security, and wireless security
• Knowledge of common vulnerabilities and exploitation techniques
• Experience with internet technologies such as DNS, web domains, and BGP
• Experience leading technical security initiatives focused on vulnerability, engineering, risk or threat management
• Strong work ethic, demonstrated self-starter, ability to work in a fast paced, team oriented environment with excellent verbal and written and communication skills
• Experience engaging in contracts with vendors, consultants and other third parties
• Security Operations Center experience and/or leadership
• Experience in Forensics and Cyber Attack mitigation

ABOUT VIRTUAL RADIOLOGIC

Inspiring. Empowering. Rewarding. Fun. These are some of the words people commonly use to describe their careers at vRad – and are the reasons why we were recognized as one of the Top 150 workplaces by the Star Tribune in 2018 and 2017.

vRad is proud to be a MEDNAX company, a national health solutions partner specializing in neonatal and other pediatric services, anesthesia, radiology, pediatric cardiology and other physician and management services. A MEDNAX physician provides care to one in every 4 babies born in the U.S. each year. 500+ vRad radiologists read over 6.5M studies for patients in all 50 states. We think those are pretty cool and powerful company facts! As part of the MEDNAX family, we are committed to “Take great care of the patient, every day and in every way.”

As a vRad team member, your main focus is quality patient care. At vRad, you’ll work with some of the healthcare industry’s most innovative minds on high-impact projects designed to move the practice of radiology forward. No matter what you do at vRad, you’ll play a part in shaping the future of radiology and patient care.

At Virtual Radiologic (vRad) you make a difference.  Your skills, energy, and passion for results drive us to achieve strategic growth objectives and deliver quality patient care across the United States.

Virtual Radiologic is a national radiology practice and leader in the development of radiologist workflow technology. The dedication of vRad team members enables us to sustain our unique market-leading position and to provide the best quality and service to our customers and the patients we jointly serve.  vRad team members exhibit energy and a passion for service excellence in our casually professional and collaborative work environment. We continually reward team members who embrace our fast-paced culture and who go the extra mile for our customers with internal recognition programs.

At vRad you make a difference.

WE ARE CURRENTLY LOOKING FOR A CLIENT SUPPORT SPECIALIST.

The Client Support Specialist (Internal Title: Privileging Specialist) is responsible for all direct communication and ownership of the overall process of Physician credentialing appointment and reappointment to the medical staff of vRad clients.

Essential Duties and Responsibilities:

• Initiate and manage workflow for existing clients specific
• Establish and maintain positive working relationships between vRad and credentialing contacts at hospitals while managing client needs
• Evaluate facility processes, determine opportunities for efficiencies and develop action plans
• Proactive adjustments of rosters based on facility needs and radiologists schedule adjustments, capacity, etc.
• Participate in the implementation of privileging processes and procedures
• Maintain continuous communication with credentialing contacts, internal Physician Services team members, account services. radiologists and other internal clients
• Determine targets and meet deadlines for privileges granted
• Obtain emergent privileges when necessary following proper guidelines and processes
• Manage electronic database notes, dates and proper documentation
• Other duties as assigned

Qualifications/Education:

• 2-3 years customer facing experience
• Experience handling sensitive information and ability to maintain confidentiality
• Experience setting and managing client expectations
• Ability to work in a fully electronic records system with minimal paperwork
• Detail-oriented and extremely organized
• Excellent communication skills, both verbal and written
• Ability to work independently under minimal supervision
• Creative thinking and analytical problem-solving skills
• Goal-oriented with excellent negotiation and people skills
• Proven ability to adapt to change

ABOUT VIRTUAL RADIOLOGIC

Inspiring. Empowering. Rewarding. Fun. These are some of the words people commonly use to describe their careers at vRad – and are the reasons why we were recognized as one of the Top 150 workplaces by the Star Tribune in 2018 and 2017.

vRad is proud to be a MEDNAX company, a national health solutions partner specializing in neonatal and other pediatric services, anesthesia, radiology, pediatric cardiology and other physician and management services. A MEDNAX physician provides care to one in every 4 babies born in the U.S. each year. 500+ vRad radiologists read over 6.5M studies for patients in all 50 states. We think those are pretty cool and powerful company facts! As part of the MEDNAX family, we are committed to “Take great care of the patient, every day and in every way.”

As a vRad team member, your main focus is quality patient care. At vRad, you’ll work with some of the healthcare industry’s most innovative minds on high-impact projects designed to move the practice of radiology forward. No matter what you do at vRad, you’ll play a part in shaping the future of radiology and patient care.

At Virtual Radiologic (vRad) you make a difference.  Your skills, energy, and passion for results drive us to achieve strategic growth objectives and deliver quality patient care across the United States.

Virtual Radiologic is a national radiology practice and leader in the development of radiologist workflow technology. The dedication of vRad team members enables us to sustain our unique market-leading position and to provide the best quality and service to our customers and the patients we jointly serve.  vRad team members exhibit energy and a passion for service excellence in our casually professional and collaborative work environment. We continually reward team members who embrace our fast-paced culture and who go the extra mile for our customers with internal recognition programs.

At vRad you make a difference.

WE ARE CURRENTLY LOOKING FOR A DIGITAL & CONTENT MARKETING MANAGER.

The Digital and Content Marketing Manager is responsible for developing, implementing and managing marketing campaigns that promote vRad and its products and/or services. He or she plays a major role in enhancing brand awareness within the digital space as well as driving website traffic and acquiring leads/customers. This role oversees our SEO/SEM and Content Marketing Strategies to help connect our customers and prospective customers to meaningful product and marketing experiences.

Essential Duties and Responsibilities:

• Provide lead and contributing roles for inbound marketing efforts including email, blogs, videos, and other forms of thought leadership and content marketing
• Oversee our corporate website vRad.com and continually optimize to drive traffic, leads and conversions
• Develop and execute SEO strategy
• Manage paid media campaigns and optimize based on pre-determined KPIs
• Monitor and analyze campaign performance, provide strategy adjustments based on performance
• Leverage analysis to inform content creation and campaign strategies, improving search performance
• Provide direction and communication to outside vendors on expected deliverables; manage production schedules and workload of outside vendors. Identify new vendors as needed for marketing communications work.
• Work with agency to test and create ad copy to be distributed through paid ad campaigns
• Present and maintain a positive public image of the organization
• Other duties as assigned

Qualifications/Education:

• Bachelor’s degree in marketing or related field
• Minimum 3+ years in a marketing role with website and SEO experience
• Healthcare or medical industry a plus
• Experience with SEO software, Google analytics products, HTML, CSS, and WordPress-based websites
• Experience with marketing automation platforms a plus (HubSpot preferred)
• Expertise with Microsoft Outlook, Excel, Word and PowerPoint
• Adobe creative suite a plus
• Ability to use business analytics to assess performance of programs
• Demonstrated strong work ethic and initiative in accomplishing objectives of the position

ABOUT VIRTUAL RADIOLOGIC

Inspiring. Empowering. Rewarding. Fun. These are some of the words people commonly use to describe their careers at vRad – and are the reasons why we were recognized as one of the Top 150 workplaces by the Star Tribune in 2018 and 2017.

vRad is proud to be a MEDNAX company, a national health solutions partner specializing in neonatal and other pediatric services, anesthesia, radiology, pediatric cardiology and other physician and management services. A MEDNAX physician provides care to one in every 4 babies born in the U.S. each year. 500+ vRad radiologists read over 6.5M studies for patients in all 50 states. We think those are pretty cool and powerful company facts! As part of the MEDNAX family, we are committed to “Take great care of the patient, every day and in every way.”

As a vRad team member, your main focus is quality patient care. At vRad, you’ll work with some of the healthcare industry’s most innovative minds on high-impact projects designed to move the practice of radiology forward. No matter what you do at vRad, you’ll play a part in shaping the future of radiology and patient care.

At Virtual Radiologic (vRad) you make a difference.  Your skills, energy, and passion for results drive us to achieve strategic growth objectives and deliver quality patient care across the United States.

Virtual Radiologic is a national radiology practice and leader in the development of radiologist workflow technology. The dedication of vRad team members enables us to sustain our unique market-leading position and to provide the best quality and service to our customers and the patients we jointly serve.  vRad team members exhibit energy and a passion for service excellence in our casually professional and collaborative work environment. We continually reward team members who embrace our fast-paced culture and who go the extra mile for our customers with internal recognition programs.

At vRad you make a difference.

WE ARE CURRENTLY LOOKING FOR A MARKETING SPECIALIST.

The Marketing Specialist is responsible for supporting the sales and radiologist recruiting teams, as well as the MEDNAX onsite radiology practices. This position will perform a wide variety of important and rewarding activities to help exceed vRad’s goals for new business acquisition and retention, radiologist recruitment and retention, and onsite radiology practice growth.

Essential Duties and Responsibilities:

• Develop and execute marketing campaigns and communications for new business and radiologist acquisition and retention
• Manage all mass email communications, webinar events, and promotional activities for radiologist continuing education programs
• Collaborate with internal teams and radiologists to create a wide variety of marketing tactics including email, landing pages, contact forms, webinars, web pages, internal and external communications, social media, etc.
• Enhance and maintain sales support materials
• Utilize writing skills for content development
• Expand and improve the use of automated marketing solutions
• Monitor, analyze and report on campaign performance and communicate ideas for improvement
• Perform other marketing and sales support duties as assigned
• Adhere to vRad’s corporate identity and branding guidelines

Qualifications/Education:

• Highly organized with the ability to prioritize, multitask and manage time effectively in a fast paced, rapidly changing environment
• Tech savvy with marketing tools like PowerPoint, Word, marketing automation software (HubSpot preferred), etc. Digital marketing experience a plus.
• Able to work independently and think strategically with a strong sense of project ownership
• Detail oriented with a sound understanding of marketing principles and an eye for aesthetics
• Strong communicator, both written and verbal
• Photoshop/Illustrator/InDesign skills a plus
• Bachelor’s degree in marketing, business or related field preferred
• Minimum 2+ years of marketing experience or relevant experience preferred

ABOUT VIRTUAL RADIOLOGIC

Inspiring. Empowering. Rewarding. Fun. These are some of the words people commonly use to describe their careers at vRad – and are the reasons why we were recognized as one of the Top 150 workplaces by the Star Tribune in 2018 and 2017.

vRad is proud to be a MEDNAX company, a national health solutions partner specializing in neonatal and other pediatric services, anesthesia, radiology, pediatric cardiology and other physician and management services. A MEDNAX physician provides care to one in every 4 babies born in the U.S. each year. 500+ vRad radiologists read over 6.5M studies for patients in all 50 states. We think those are pretty cool and powerful company facts! As part of the MEDNAX family, we are committed to “Take great care of the patient, every day and in every way.”

As a vRad team member, your main focus is quality patient care. At vRad, you’ll work with some of the healthcare industry’s most innovative minds on high-impact projects designed to move the practice of radiology forward. No matter what you do at vRad, you’ll play a part in shaping the future of radiology and patient care.

We are currently looking for a Senior Contact Center Representative.

We currently have full-time schedules available for the following shifts:

• • 9:00pm-7:00am with rotating weekend shifts
  • 8:00pm-6:00am with rotating weekend shifts
  • 7:00pm-5:00am with rotating weekend shifts

About our team:

The Operations Center at vRad provides world-class customer support to our clients by monitoring and facilitating the radiology workflow process (24/7) for hospitals, clinics and radiologists.  To effectively meet this need, the Contact Center Representatives provide constant monitoring of incoming orders and images to ensure that all relevant clinical information has been submitted, complete data order entry as needed proactively and identify and/or trouble-shoot non-technical issues.

We play a crucial role in assisting doctors and technologists when additional information is needed or conference calls are required. To properly support these activities, a high volume of inbound and outbound phone calls will require professional, courteous and effective communication.

Our ideal candidate:

• Has an aptitude to quickly learn and navigate systems
• Is passionate about making a difference and improving patient care
• Possesses a professional and friendly attitude
• Is dedicated to quality

Why our Contact Center Representatives enjoy working at vRad:

• “Work is very enjoyable because of the team environment, as well as the wonderful feeling of helping others.”
• “Our work makes a direct difference in someone’s life”
• “I love the people I work with. Everyone really works together to reach our goals”
• “It doesn’t feel like work because I enjoy it! My co-workers and the team atmosphere are what makes work fun. I also really love our food events, unlimited free coffee and team events.”

Essential Duties and Responsibilities:

• Monitor incoming orders and images to ensure that all necessary clinical information has been submitted (including image count verification)
• Perform outbound calls requesting missing images, orders, worksheets or other information requested by doctors
• Verify hospitals requesting service are covered at the time of request
• Answer inbound calls
• Coordinate conference calls for doctors/RNs/rad techs
• Identify and trouble-shoot issues (i.e. mismatched studies, etc.)
• Provide documentation of all study activity
• Other duties as assigned

Qualifications/Education:

• 3-5 years of customer related experience in a contact center environment
• Excellent verbal and written communication skills required
• Strong sense of urgency and ability to multi-task
• Ability to work in a team environment as well as work independently
• Telephone etiquette skills are essential
• Medical background a plus
• Professional, courteous and respectful demeanor
• High level of attention to detail necessary
• Strong organizational and prioritization abilities
• Demonstrates sound judgment and decision-making abilities
• Proficiency in a PC environment utilizing software/programs including Windows, Internet, Instant Messaging/Virtual Chat and general e-mail tools

ABOUT VIRTUAL RADIOLOGIC

Inspiring. Empowering. Rewarding. Fun. These are some of the words people commonly use to describe their careers at vRad – and are the reasons why we were recognized as one of the Top 150 workplaces by the Star Tribune in 2018 and 2017.

vRad is a national radiology practice and leader in the development of radiologist workflow technology. The dedication of vRad team members enables us to provide the best quality and service to our customers and the patients we jointly serve.  vRad team members exhibit energy and a passion for service excellence in our casually professional and collaborative work environment. We continually reward team members who embrace our fast-paced culture and who go the extra mile for our customers with internal recognition programs.

vRad is proud to be a MEDNAX company, a national health solutions partner specializing in neonatal and other pediatric services, anesthesia, radiology, pediatric cardiology and other physician and management services. A MEDNAX physician provides care to one in every 4 babies born in the U.S. each year. 500+ vRad radiologists read over 6.5M studies for patients in all 50 states. We think those are pretty cool and powerful company facts! As part of the MEDNAX family, we are committed to “Take great care of the patient, every day and in every way.”

As a vRad team member, your main focus is quality patient care. At vRad, you’ll work with some of the healthcare industry’s most innovative minds on high-impact projects designed to move the practice of radiology forward. No matter what you do at vRad, you’ll play a part in shaping the future of radiology and patient care.

At vRad you make a difference.

At Virtual Radiologic (vRad) you make a difference.  Your skills, energy, and passion for results drive us to achieve strategic growth objectives and deliver quality patient care across the United States.

Virtual Radiologic is a national radiology practice and leader in the development of radiologist workflow technology. The dedication of vRad team members enables us to sustain our unique market-leading position and to provide the best quality and service to our customers and the patients we jointly serve.  vRad team members exhibit energy and a passion for service excellence in our casually professional and collaborative work environment. We continually reward team members who embrace our fast-paced culture and who go the extra mile for our customers with internal recognition programs.

At vRad you make a difference.

WE ARE CURRENTLY LOOKING FOR A CONTACT CENTER REPRESENTATIVE.

We currently have full-time schedules available for the following shifts:

• 9:00pm-7:00am with rotating weekend shifts
• 8:00pm-6:00am with rotating weekend shifts
• 7:00pm-5:00am with rotating weekend shifts

The Operations Center at vRad provides world-class customer support to our clients by monitoring and facilitating the radiology workflow process (24/7) for hospitals, clinics and radiologists.  To effectively meet this need, the Contact Center/Operations Support Representatives provide constant monitoring of incoming orders and images to ensure that all relevant clinical information has been submitted, complete data order entry as needed proactively and identify and/or trouble-shoot non-technical issues.

We play a crucial role in assisting doctors and technicians when additional information is needed or conference calls are required. To properly support these activities, a high volume of inbound and outbound phone calls will require professional, courteous and effective communication. Due to the nature of this business, multi-tasking, following procedure, extreme attention to detail, relationship management and a sense of urgency are required.

Essential Duties and Responsibilities:

• Monitor incoming orders and images to ensure that all necessary clinical information has been submitted (including image count verification)
• Perform outbound calls requesting missing images, orders, worksheets or other information requested by doctors
• Perform data entry of faxed orders
• Verify hospitals requesting service are covered at the time of request
• Answer inbound calls
• Coordinate conference calls for doctors/RNs/rad techs
• Identify and trouble-shoot issues (i.e. mismatched studies, etc.)
• Provide documentation of all study activity
• Other duties as assigned

Qualifications/Education:

• No education required
• Two or more years of customer related experience in a contact center environment preferred
• Excellent verbal and written communication skills required
• Strong sense of urgency and ability to multi-task
• Ability to work in a team environment as well as work independently
• Telephone etiquette skills are essential
• Medical background a plus
• Professional, courteous and respectful demeanor
• High level of attention to detail necessary
• Strong organizational and prioritization abilities
• Demonstrates sound judgment and decision making abilities
• Proficiency in a PC environment utilizing software/programs including Windows, Internet, Instant Messaging/Virtual Chat and general e-mail tools

ABOUT VIRTUAL RADIOLOGIC

Inspiring. Empowering. Rewarding. Fun. These are some of the words people commonly use to describe their careers at vRad – and are the reasons why we were recognized as one of the Top 150 workplaces by the Star Tribune in 2018 and 2017.

vRad is proud to be a MEDNAX company, a national health solutions partner specializing in neonatal and other pediatric services, anesthesia, radiology, pediatric cardiology and other physician and management services. A MEDNAX physician provides care to one in every 4 babies born in the U.S. each year. 500+ vRad radiologists read over 6.5M studies for patients in all 50 states. We think those are pretty cool and powerful company facts! As part of the MEDNAX family, we are committed to “Take great care of the patient, every day and in every way.”

As a vRad team member, your main focus is quality patient care. At vRad, you’ll work with some of the healthcare industry’s most innovative minds on high-impact projects designed to move the practice of radiology forward. No matter what you do at vRad, you’ll play a part in shaping the future of radiology and patient care.