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At Virtual Radiologic (vRad) you make a difference.  Your skills, energy, and passion for results drive us to achieve strategic growth objectives and deliver quality patient care across the United States.

Virtual Radiologic is a national radiology practice and leader in the development of radiologist workflow technology. The dedication of vRad team members enables us to sustain our unique market-leading position and to provide the best quality and service to our customers and the patients we jointly serve.  vRad team members exhibit energy and a passion for service excellence in our casually professional and collaborative work environment. We continually reward team members who embrace our fast-paced culture and who go the extra mile for our customers with internal recognition programs.

At vRad you make a difference.

WE ARE CURRENTLY LOOKING FOR A ONSITE INFORMATION TECHNOLOGY PROJECT INTERN.

This position is onsite 5 days per week (Monday-Friday).

Summary:

vRad is looking for a dynamic individual to join our Technical Support team as an intern during the summer months. This individual will be involved in our summer hardware refresh, which will enhance the candidate’s skills in customer support, hardware, and project focused work. The ideal candidate will be passionate about technology, coachable, dependable, and have a strong aptitude for face-to-face conversations or telephone conversations.

Essential Duties & Responsibilities:

• Taking direction from project managers.
• Sending and receiving email with careful attention to detail and professionalism.
• Scheduling appointments in Microsoft Outlook.
• Providing technical support over the telephone when necessary.
• Other small office duties such as hardware testing & warranty work, inventory management, and other similar duties as assigned.

Qualifications/Education:

• In pursuit of an undergraduate or graduate degree in computer science or a related field.
• You ENJOY being busy, learning and working as part of a team.
• Highly motivated and ability to work independently on defined tasks as needed.
• Thrives in a fast-paced environment.
• Strong communication skills, written, verbal and personal.

 The rate for this role represents the numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. In addition to base salary, vRad offers eligible team members and their dependents comprehensive health benefits and programs including  medical, vision, dental, life insurance and more.

Apply Online

At Virtual Radiologic (vRad) you make a difference.  Your skills, energy, and passion for results drive us to achieve strategic growth objectives and deliver quality patient care across the United States.

Virtual Radiologic is a national radiology practice and leader in the development of radiologist workflow technology. The dedication of vRad team members enables us to sustain our unique market-leading position and to provide the best quality and service to our customers and the patients we jointly serve.  vRad team members exhibit energy and a passion for service excellence in our casually professional and collaborative work environment. We continually reward team members who embrace our fast-paced culture and who go the extra mile for our customers with internal recognition programs.

At vRad you make a difference.

WE ARE CURRENTLY LOOKING FOR A OPERATIONS SUPPORT REPRESENTATIVE.

This position can be fully remote. Part-time (20 hours per week) overnight  working a Friday/Saturday or Sunday/Tuesday shift.

The Operations Center at vRad provides world-class customer support to our clients by monitoring and facilitating the radiology workflow process (24/7) for hospitals, clinics and radiologists.  To effectively meet this need, the Operations Support Representatives provide constant monitoring of incoming orders and images to ensure that all relevant clinical information has been submitted, complete data order entry as needed proactively and identify and/or trouble-shoot non-technical issues.

We play a crucial role in assisting doctors and technicians when additional information is needed or conference calls are required. To properly support these activities, a high volume of inbound and outbound phone calls will require professional, courteous and effective communication. Due to the nature of this business, multi-tasking, following procedure, extreme attention to detail, relationship management and a sense of urgency are required.

Essential Duties and Responsibilities:

• Monitor incoming orders and images to ensure that all necessary clinical information has been submitted (including image count verification)
• Perform outbound calls requesting missing images, orders, worksheets or other information requested by doctors
• Perform data entry of faxed orders
• Verify hospitals requesting service are covered at the time of request
• Answer inbound calls
• Coordinate conference calls for doctors/RNs/rad techs
• Identify and trouble-shoot issues (i.e. mismatched studies, etc.)
• Provide documentation of all study activity
• Other duties as assigned

Qualifications/Education:

• No experience required
• Excellent verbal and written communication skills required
• Strong sense of urgency and ability to multi-task
• Ability to work in a team environment as well as work independently
• Telephone etiquette skills are essential
• Medical background a plus
• Professional, courteous and respectful demeanor
• High level of attention to detail necessary
• Strong organizational and prioritization techniques
• Demonstrates sound judgment and decision making abilities
• Proficiency in a PC environment utilizing software/programs including Windows, Internet, Instant Messaging/Virtual Chat and general e-mail tools
• Ability to type a minimum of 30 wpm is required

The rate for this position is $18.00 per hour. The rate for this role represents the numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. In addition to base salary, vRad offers eligible team members and their dependents comprehensive health benefits and programs including  medical, vision, dental, life insurance and more.