Privileging Specialist:

At Virtual Radiologic (vRad) you make a difference.  Your skills, energy, and passion for results drive us to achieve strategic growth objectives and deliver quality patient care across the United States.

Virtual Radiologic is a national radiology practice and leader in the development of radiologist workflow technology. The dedication of vRad team members enables us to sustain our unique market-leading position and to provide the best quality and service to our customers and the patients we jointly serve.  vRad team members exhibit energy and a passion for service excellence in our casually professional and collaborative work environment. We continually reward team members who embrace our fast-paced culture and who go the extra mile for our customers with internal recognition programs.

At vRad you make a difference.

Location: Local Twin Cities candidates preferred.

Summary:

The Privileging Specialist is responsible for all direct communication with the Medical Staff Offices (MSO)
and Credentials Verification Organizations (CVO) that we work with to obtain privileges for our vRad
physicians. Ownership of the overall process of Physician credentialing appointment and reappointment
to the medical staff of the 1600+ hospitals across the United States that vRad services

Essential Duties and Responsibilities:

• Initiate and manage workflow and credentialing process for existing clients specific to their
  unique needs to obtain privileges per their bylaws and compliance requirements
• Establish and maintain positive working relationships between vRad and credentialing contacts
  at hospitals while managing client needs
• Evaluate facility processes, determine opportunities for efficiencies and develop action plans to
  put efficiencies into place
• Proactive adjustments of rosters based on facility needs and radiologists schedule adjustments,
  capacity, etc.
• Participate in the implementation of privileging processes and procedures
• Sell, promote and advocate vRad’s credentialing services (Credentialing Agreements, vRad
  Portal, Electronic Signatures, etc.)
• Maintain continuous communication with credentialing contacts, internal Physician Services
  team members, account services. radiologists and other internal departments
• Determine targets and meet deadlines for privileges granted
• Obtain emergent privileges when necessary following proper guidelines and processes
• Manage electronic credentialing database notes, dates and proper documentation within MRPa
• Set up and maintain user accounts for client facing software
• Understands department processes
• Other duties as assigned

Qualifications/Education:

• Bachelor’s Degree Preferred
• 2-3 Years Account Management experience or related customer facing experience
• Credentialing or Medical Staff Office experience preferred
• Knowledge of Joint Commission and HIPAA compliance
•  Previous Experience with Joint Commission audits preferred
• Experience handling sensitive information and ability to maintain confidentiality
•  Experience setting and managing client expectations
•  Ability to work in a fully electronic records system with minimal paperwork
•  Detail-oriented and extremely organized
• Excellent communication skills, both verbal and written
• Ability to work independently under minimal supervision
• Creative thinking and analytical problem-solving skills
•  Goal-oriented with excellent negotiation and people skills
•  Ability to make independent decisions
•  Proven ability to adapt to change
•  Proficient in Microsoft Office and Outlook

Job Classification:

Sedentary- Exerting up to 10 pounds of force occasionally and/or a negligible amount of force
frequently. A sedentary job involves sitting most of the time.