Radiologic Systems Trainer

At Virtual Radiologic (vRad) you make a difference.  Your skills, energy, and passion for results drive us to achieve strategic growth objectives and deliver quality patient care across the United States.

Virtual Radiologic is a national radiology practice and leader in the development of radiologist workflow technology. The dedication of vRad team members enables us to sustain our unique market-leading position and to provide the best quality and service to our customers and the patients we jointly serve.  vRad team members exhibit energy and a passion for service excellence in our casually professional and collaborative work environment. We continually reward team members who embrace our fast-paced culture and who go the extra mile for our customers with internal recognition programs.

Location: Local Twin Cities candidates preferred.

Summary:

The Radiologic Systems Trainer is responsible for delivering training and developing training materials for radiologists and other users across vRad clinical systems. This role focuses primarily on onboarding new physicians and providing continued education to ensure effective use of radiology applications and workflows.

Essential Duties and Responsibilities:

• Deliver first- and second-level training to new and existing radiologists on clinical applications and workflows, including both basic and advanced functionality.
• Conduct training sessions using remote collaboration platforms as well as live virtual sessions.
• Develop, maintain, and update training materials, documentation, and training tools for radiologists and other applicable internal and external users.
• Support the development and maintenance of a scalable training strategy and curriculum for physician users.
• Assist new radiologists as they transition into their first production shifts, ensuring they are technically comfortable with the systems and workflows.
• Provide professional, courteous technical and applications support for radiologists and other users across clinical systems including RIS, PACS, voice recognition, and other supporting applications.
• Maintain strong working knowledge of vRad clinical applications, radiology workflows, and supporting healthcare technologies to deliver accurate and effective training.
• Demonstrate a high-level understanding of imaging informatics concepts and system interactions (e.g., RIS, PACS, EHR integrations, HL7, DICOM) to effectively support physician workflows and training discussions.
• Coordinate training schedules and accommodate requests from multiple stakeholders while ensuring training sessions are delivered in a timely and organized manner.
• Collaborate with cross-functional teams including operations, technical support, and implementation teams to ensure successful physician onboarding and system adoption.
• Contribute to the ongoing improvement of training materials, documentation, and training processes based on user feedback and operational needs.
• Maintain a high level of organization and attention to detail while managing multiple training activities in a fast-paced environment.
• Ability to work flexible hours to accommodate physician schedules.
• Perform other duties as assigned.

Qualifications/Education:

• Bachelor’s degree or equivalent experience.
• 3–5+ years of experience in applications training, software training, or a related role.
• Experience in the medical imaging field or clinical systems environment preferred.
• Familiarity with imaging informatics concepts and technologies such as HL7, DICOM, EHR integrations, and RIS/PACS workflows preferred.
• Demonstrated ability to deliver effective software training in a professional environment.
• Excellent verbal and written communication skills.
• Strong interpersonal skills with the ability to work effectively with physicians and technical teams.
• Strong troubleshooting and problem-solving abilities.
• Experience supporting applications in a Microsoft Windows environment preferred.
• Ability to remain highly productive in a remote work environment.
• Strong organizational skills and attention to detail.

Job Classification:

Sedentary– Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently. A sedentary job involves sitting most of the time.

About vRad

vRad (Virtual Radiologic) is a national teleradiology practice made up of 500+ radiologists who help expand access to lifesaving care for millions of patients each year. We’re also a leader in radiologist workflow technology, supporting hospitals and groups across the country with innovative imaging solutions.

Behind it all is a team that thrives in a casually professional, fast-paced, and collaborative environment. We take pride in what we do and in how we support each other, recognizing the extra effort it takes to deliver excellence every day.

At vRad, your work truly makes a difference. As a Top Workplace Award winner, we’re known for our mission-driven culture, passion for innovation, and the energy our team brings to everything we do.

vRad is an equal opportunity employer and welcomes all qualified applicants. vRad is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status.

For more information, visit https://www.vrad.com/team-member-careers/

vRad participates in E-Verify.