Payer Services Data Entry Clerk- Temporary

At Virtual Radiologic (vRad) you make a difference.  Your skills, energy, and passion for results drive us to achieve strategic growth objectives and deliver quality patient care across the United States.

Virtual Radiologic is a national radiology practice and leader in the development of radiologist workflow technology. The dedication of vRad team members enables us to sustain our unique market-leading position and to provide the best quality and service to our customers and the patients we jointly serve.  vRad team members exhibit energy and a passion for service excellence in our casually professional and collaborative work environment. We continually reward team members who embrace our fast-paced culture and who go the extra mile for our customers with internal recognition programs.

At vRad you make a difference.


Responsible for supporting the Sr. Manager of Reimbursement Services with projects pertaining to data entry needed for billing, with a focus on obtaining missing billing information from vRad Clients for our third party billing.

Essential Duties and Responsibilities:

  • Work directly with vRad’s third party billing vendor and vRad clients to obtain missing billing information in order for vRad to successfully collect reimbursement for professional radiology services.
  • Contact with vRad client hospitals and clients to identifying billing contacts to assist with providing missing information.
  • Responsible for frequent follow up with identified hospital contacts.
  • Communicate questions and updates to Manager and other Reimbursement Services staff.
  • Complete assigned tasks accurately, timely and in compliance with established policies and procedures.
  • Follow-up with requests from other vRad departments for information requested/needed in order to meet departmental goals.
  • Assist in assuring compliance as it relates to reimbursement services by improving processes and procedures in order to meet departmental goals.
  • Encourage and maintain positive working relationships.
  • Other duties as assigned.


  • At least two years customer service experience.
  • Strong professional verbal and written communication skills.
  • Must be able to research and make frequent phone calls to hospitals and clinics for missing billing information.
  • Ability to organize workload and consistently follow up by phone and email, internally and externally for missing billing information.
  • Be able to work under pressure in a fast-paced environment.
  • Must be able to troubleshoot issues independently and effectively manage assigned tasks.
  • Knowledge of all areas of the revenue cycle preferred.
  • Knowledge of medical terminology preferred.
  • Must possess high level critical thinking, problem solving skills, and self initiative.
  • Must be extremely detail oriented with strong organizational skills.
  • Record of good attendance and highly rated performance evaluations.


Virtual Radiologic Corporation (vRad) is a technology-enabled national radiology practice working in partnership with local radiologists and hospitals to optimize radiology’s pivotal role in patient care. vRad’s more than 350+ radiologists serve 2100+ facilities, reading 5 million studies annually. Delivering access to extensive subspecialty coverage, vRad contributes to improved quality of patient care. And with its next-generation technology, vRad enhances productivity, helping to lower the overall cost of care while expediting time to diagnosis and treatment. For more information, visit

All offers are contingent on a criminal background check.